Selling on Amazon is great — until you realise you do not even have your buyer's phone number. We started printing a small QR code on every box. The buyer scans it, opens WhatsApp, and our VPDM bot says hi, asks for the product model and serial number, and asks them to share a photo of the invoice. In two months we had warranty details for more than 70% of our Amazon and Flipkart buyers — saved cleanly under each customer in the dashboard. The same list now gets our offers and re-order reminders. Most of our repeat sales today come from there, not from a new ad.
Why VPDM Stands Out :
Top Reasons to Choose Our Services
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Increased Engagement
Engage directly with your customers in real-time on WhatsApp.
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Higher Conversion Rates
Turn conversations into conversions with targeted messaging through VPDM.
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24/7 Customer Support
Automated responses ensure you're always there for your customers with VPDM.
Powerful Features
Features that would make your life easier with WhatsApp Marketing
The integrated WhatsApp chat feature in VPDM mirrors the native WhatsApp interface, ensuring a seamless and familiar messaging experience for users.
Create instant or scheduled campaigns for all contacts or specific groups. This means you have the flexibility to reach out to your audience immediately or plan campaigns for optimal timing.
Effortlessly import and export contacts using XLSX format for easy contacts transfer along with Add/Edit functionality on interface.
Personalize your messages with user base information and custom fields tailored to your audience on VPDM.
Automate responses and engage customers 24/7 with intelligent bot replies through VPDM.
Realtime message and campaign status updates to see your campaign & message performance
Emphasize that the product or service offers support for multiple languages, catering to a diverse audience worldwide.
To provide with instant visibility into the performance and status of their marketing campaigns.
Vendors can create there chat flow using Flowise and integrate seamlessly.
Delegate work by creating users with various permissions
Connect any service or scripts using available APIs
Quickly generate QR codes for your WhatsApp phone number with ease using this feature. Users can effortlessly connect by scanning the code with their smartphones, instantly initiating communication with your WhatsApp account. This streamlined process ensures smooth interactions and easy access for engaging with your audience.
VPDM Advanced interactive bots now provide smarter, more engaging replies, supporting images, documents, videos, audios and interactive buttons for enhanced user interaction.
Campaign Management
Streamline Campaign Management: Create, Schedule, and Reach Instantly!
Streamline Campaign Management: Create, Schedule, and Reach Instantly!
Effortlessly manage your campaigns with our intuitive campaign management feature. Create or schedule campaigns instantly for all contacts or specific groups, allowing for immediate reach or strategic timing. Maximize the impact of your marketing efforts and take control of your messaging with ease.
Enhance Customer Engagement and Support
The Integrated WhatsApp Chat feature in VPDM provides a seamless and familiar messaging experience by faithfully replicating the native WhatsApp interface. Users can navigate effortlessly, leveraging their existing familiarity with WhatsApp's layout and functions. This consistency enhances user comfort and efficiency, facilitating smooth communication.
Simplify Bot Flow Conversion Building
Our Advance Bot Flow builder helps you to build bot conversions easily and effectively, Bot flow builder Simplifies setting triggering points from one bot to other using links for the buttons and list row options.
Reached to the Customers
Our Advance bot feature allows you to send images, videos, and documents as well as buttons through your chat bot. Instead of only using text, you can now impress your customers with visually pleasing images, informative videos, and useful documents. It's a great way to capture their attention and provide them with valuable content. Try now and take your chat bot interactions to the next level!
Scan QR Code to Start Chat
Quickly generate QR codes for your WhatsApp phone number with ease using this feature. Users can effortlessly connect by scanning the code with their smartphones, instantly initiating communication with your WhatsApp account. This streamlined process ensures smooth interactions and easy access for engaging with your audience.
Trusted by growing brands
Brands that engage smarter on WhatsApp with VPDM
Real businesses. Real conversations. Real growth.
Testimonials
What our customers say
Real Amazon and Flipkart sellers — in their own words — on how VPDM helped them finally own their customer relationship.
Warranty claims used to be a nightmare — paper cards lost, customers calling months later with no proof of purchase, and Amazon refunding the order even when we were in the right. We now put a small warranty registration card with a QR code inside every Amazon and Flipkart shipment. The moment the buyer messages us on WhatsApp, our VPDM bot takes over — asks for the model, serial number and a photo of the invoice, and saves everything cleanly against their phone number. When the same customer comes back months later with a complaint, we open their chat and pull up the full history in 5 seconds — claim settled right there on WhatsApp. No Amazon ticket, no fights, no lost money.
My biggest pain was simple — every sale on Amazon ended there. No way to bring the same customer back without paying for the ad again. Once we put the VPDM warranty link in every shipment, that started to change. We now have a real WhatsApp list of past buyers, growing every day. We send a friendly broadcast for each new launch — over 90% open it, replies come in within minutes, and launch-day sales went up almost 3x compared to running Amazon coupons.
Reviews are everything on Flipkart and Amazon — good ratings decide whether a listing ranks on top or quietly dies. We used to spam customers with SMS and emails begging for a review, and almost no one tapped. Now, when a buyer messages us on WhatsApp to register their warranty, our VPDM bot ends the same conversation with one warm line — "Loved your new bag? Please drop a quick review here" — and the direct review link. Because the customer is already chatting with us, they actually tap. Our review count has tripled in two months, our listings are ranking higher, and we are paying nothing extra in ads to push them.
I had heard scary stories about the WhatsApp Business API — long approvals, technical setup, agencies charging in lakhs. VPDM had us live the same afternoon. The warranty link now goes out with every Amazon shipment, and my non-technical co-founder runs broadcasts and order updates on her own. For the first time, a small seller like us has a direct customer channel — not just a marketplace listing.
We run WhatsApp for around a dozen Amazon and Flipkart sellers. Earlier we used cheaper, unofficial tools and lost two client numbers to bans in six months — a complete nightmare. We moved everyone to VPDM on the official Cloud API and have not had a single issue since. Templates for order updates and warranty messages get approved fast, deliverability is solid, and Meta's fees pass through with zero markup. Every client now has a growing D2C audience on the side of their marketplace sales.
A Personal Note
About Us
Why we built VPDM — and the promise behind every message we send for you.
Hi, I'm Hardik. If you are reading this, you already know the hard truth: emails sit unopened, SMS land in spam, ad costs climb every quarter, and your best customers quietly slip away. I have spent the last decade on the same side of the table as you — watching brilliant businesses spend small fortunes just to be heard.
That is exactly why we built VPDM. WhatsApp is the one app your customers actually open — messages get read within minutes, replies feel like talking to a friend, and people remember the brands that respect their time. Our mission is simple but personal: turn that little green chat icon on your customer's home screen into your most reliable growth engine. We do it the right way — on the official WhatsApp Business API, with zero markup on Meta's fees and zero tricks that put your number at risk.
Behind every campaign you send, every chatbot you build, every customer you delight on VPDM, there is a small team quietly cheering for you — watching delivery rates, fine-tuning templates and shipping improvements so you can focus on your business. If something ever feels off, my inbox is open. We win only when you win, and that is the only way I know how to run a company.
Try us for 7 days, on us. No card, no commitment, no pressure. If VPDM doesn't pay for itself, walk away — and tell me why so we can do better.
Warm regards,
Hardik Bhayani
Founder & CEO, VPDM Inc.
Got Questions?
Frequently Asked Questions
Everything growing brands ask before switching to VPDM. Still curious? Book a free demo or start your 7-day trial — no card required.